Desk openCopper lines stop on 31 January 2027.
Every ISDN and analogue line in the UK is switched off then, and nothing is renewed after it. Tell us what is on your lines and the clock tells you how much time that leaves.
Desk phones go to 8x8 over a weekend; the alarm needs a digital-ready dialler from your alarm company first. Allow six weeks.
Which line for which business
What each one gives you, what it guarantees and what it costs. Pressed: the one most of our clients choose.
Prices are our standard business tariffs at 29 October 2026, excluding VAT, and depend on what reaches your building. We check the address before we quote.
The phone system that moves with you
8x8 on your desk phone, laptop and mobile, with the same number. We are an 8x8 partner and run our own helpdesk on it.
Business mobile, on one bill
Zest4 SIMs on the UK networks, managed with your phones and lines so one call sorts all of it.
- Any network, we pick the best signal for each site
- Swap a lost phone's SIM the same day
- Shared data pool across the company
- Usage alerts to you, not a surprise bill
- For vans, engineers and hotspotting a laptop
- 4G backup router SIMs on the same plan
Our lines, right now
Live from the IT-360 helpdesk and the 8x8 platform we run ourselves.
Line questions
Type a word, press a topic, or open a row. If it is not here, an engineer is.
An engineer answers the phone, Monday to Friday 08:00 to 18:00.
0113 216 6777Talk to an engineerNo. Your numbers are ported to 8x8 and keep working. The port takes about ten working days to arrange and happens on the cutover day. The old line is only cancelled once the new one is proven.
Calls carry on through the 8x8 app on mobiles, and with the 4G backup router the desk phones carry on too. That is why most clients take the broadband with 4G backup line above.
Those need a digital-ready dialler from your alarm or lift company, or a dedicated SIM unit, before the line goes. We talk to them for you and keep the old line live until theirs is in.
Full fibre is fast and cheap but shared and fixed on a best-efforts basis. A leased line is yours alone, the same speed up and down, and fixed within five hours with credits if not. Under about fifteen people, full fibre with 4G backup usually wins; above that, or with servers on site, a leased line pays for itself.
Yes, with a PAC code from your current provider, which we request for you. Numbers move in one working day and the handsets do not need changing.
Yes. 8x8 for Teams puts your business number, call queues and voicemail inside Teams. Staff make and take calls in the app they already use, without a Microsoft calling plan.
Full fibre is typically two to three weeks where it already reaches the building. A leased line takes forty-five to ninety working days, because fibre is dug to you. We put a 4G or broadband line in first, so you are never waiting without service.
Plan your switch now and it happens over one weekend.
Helpdesk 0113 216 6777, Monday to Friday 08:00 to 18:00. Or tick what is on your lines above and we will come back with the plan.
