Desk open
About IT-360Formed 2017 · ISO 27001 and Cyber Essentials Plus · the desk is ours
Desk open · 5 on

The people answering your call today.

IT-360 is a UK managed service provider formed in 2017. We run the desk ourselves, hold the certificates we ask our clients to hold, and show the numbers as they are.

0engineers on the desk right now
0tickets closed today, first response within the hour
0accreditations held and in date
Two IT-360 engineers at their desks
The helpdeskMon to Fri 08:00 to 18:00 · 0113 216 6777
Support

Nine years, one desk

Five milestones, from one desk in Leeds to today.

2017Formed in Leeds
2019Cyber Essentials
20218x8 partner, London office
2024ISO 27001 via Citation
2026AI on our own line
Two engineers working together at one desk, 2017
2017: two engineers, one desk, LeedsFormed to run IT for small businesses the way we would want ours run: answered by an engineer, priced per user

Where it started

IT360Group Solutions was formed in 2017 by engineers who had spent years in bigger providers watching tickets go into queues. The first contract was a 12-person accountancy practice that is still a client.

12people on the first contract, still a client
2engineers on day one

Who you will be talking to

Four teams, real people. Press one.

IT-360 engineers at the service deskProjects team planning a sprint at the whiteboardThe training roomThe IT-360 team sharing a laugh round a laptop
The helpdeskThe people who answer the phone, 08:00 to 18:00

Thirteen accreditations, every one in date

Renewal dates come from our CRM; the wall is what the auditors have seen.

All current
Cyber Essentials
Cyber Essentials Plus
ISO 27001:2022 via Citation
ICO registered
Microsoft Silver Cloud Platform Partner
Ofcom
Google Ads certified
8x8 partnerVoIP and contact centre
Zest4 partnerBusiness mobile
Google AdsSearch · Display · Video · Shopping · Measurement
Company no.16259600
ICO reg.ZB281791
Since 2017UK-wide support

What clients say about IT-360

Three of them. The Reviews page has the rest.

All reviews

They answered the phone. That sounds like a low bar until you have had the other kind.

Accountancy practice, Leeds · Managed IT

The switch to 8x8 happened on a Saturday. Monday was normal. That was the whole point.

Logistics firm, Wakefield · Connectivity

Cyber Essentials Plus in five weeks, first time. The readiness check told us exactly what we were missing.

Engineering company · Cyber Security
A team celebrating at a meeting table
Want to talk to the desk?

Call us and an engineer picks up, not a queue.

Helpdesk 0113 216 6777, Monday to Friday 08:00 to 18:00.

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Tell us what you need. An engineer, not a salesperson, calls you back.
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0113 216 6777
Mon–Fri 08:00–18:00
Out of hours: contract clients